ABSOLUTE CARPATHIAN is committed to monitoring and amending our approach to travel, providing guests with both flexibility and security.

COVID-19 and other epidemics Postponement & Cancellation Policy
As a highly flexible local tour operator based in Zarnesti, we strive to make booking your wildlife adventure as seamless as possible. We only require a 48-hour notice for cancellations.
    • Standard Bookings: We generally base our reservations on a copy of your flight tickets. Committing to your flights acts as your booking confirmation, allowing us to make necessary arrangements (excluding services that require advance hotel deposits).
    • Pre-paid Bank Transfers: If you choose to pay in advance, we will reimburse the full amount upon a prior 48-hour notice of cancellation, minus any unavoidable collaborator charges (e.g., non-refundable hotel deposits, bank fees).
    • Credit Vouchers: If you prefer to convert your payment into a credit rather than a full refund, we offer a 100 credit of your original payment value. Credits are non-refundable as cash and must be used toward future bookings with Absolute Carpathian within 12 months of cancellation.
    • Refund Processing: All approved refunds will be processed within 5 business days of your confirmed cancellation request.

Visitor Guidelines
To ensure compliance and the safety of our guests, staff, and local communities, all visitors are required to follow these guidelines:
    • Facemasks: Mandatory in all communal and enclosed spaces.
    • Social Distancing: Maintain a minimum distance of 1.5m from other groups in communal areas.
    • Local Laws: Visitors must comply with all COVID-19 regulations and directives issued under Romanian Law No. 55/2020.

Disclaimer of Liability
When travelling with Absolute Carpathian, your safety is of paramount importance to us. While we take every precaution and work strictly with professional researchers and rangers to ensure secure wildlife tracking, please note that Absolute Carpathian assumes no liability for unforeseen circumstances, accidents, or exposure to illness during your travels. Guests travel at their own risk and are advised to secure comprehensive travel insurance before their trip